FAQ Overview


Where can I find the setup DVDs of TopSolid 2020 (6.21 or 7.14) and 2021 (6.22 or 7.15)?

Where can I find the DVDs of the previous versions of TopSolid?

Does TopSolid run on Mac OS systems?

Where can I find the latest version of the Sentinel driver?

Where can I find the latest version of the floating license manager?

Where can I find the setups of TopSolid 2022 (6.23 or 7.16)?

Is TopSolid compatible with Windows 11?

Is TopSolid impacted by the LOG4J vulnerability?


What should I do when my licenses have expired or will expire in a few days?

How can I obtain the codes of my TopSolid licenses?

Since which version the driverless dongles (yellow dongles) are supported ?

What are the dynamic modules of TopSolid v6?

Why my dongle is not detected ?

What is the validity period of the trial version?

How can I get the ID of my virtual machine in order to generate the codes for my floating licenses?


Why does TopSolid only create full backups when it should create an incremental backup?

Why the preview of my operations or my view is not visible?

How do I display the mass of my part?

Why do I have the message UNLICENCED in the TopSolid banner?

Why are some shapes or parts missing in my drawing?

Parts are not correctly displayed (dark faces, sparkling)

What is the compatibility between versions 6 and 7?

Why when repeating a component the processes are not repeated?

Can we have various paper sizes in a Drafting document?

How can I change the parameters for the calculation of the stock?

How to define a nesting supports in a nesting process?

Why my nesting part doesn't produce a nesting section?

Is there any online lessons on TopSolid?

Why are some parts positioned below the support?

How to use my 3Dconnexion device with TopSolid?


Why do I have files with the .rsc extension?

Why is the "File locked" message displayed in the alpha bar?

How can I use the Wood libraries (Blum, Grass,...) downloaded from TopSolid'Store?

How to set the default value of the status bar's magnetic axes?

What should I do when I get the message "Error in nesting process" when launching TopSolid?

Why do I have aliasing when printing ?

How to repeat an element and keep its layer?

Can we choose an Excel sheet in a script?

How to get the part number in the description ?

Why TopSolid doesn't start?

How to disable the updating of indexes when opening a document?

How to change the default increment value while modifying a parameter?

Why does it take so long to create or modify my BOM?

Why does TopSolid display the message "Incorrect element type" when creating an interrupted view?


Why can't I access the machining operations shown in blue?

How do I select which folder to be used for my ISO programs?

When opening a machining document, why is it that my machinings are invalid during the rerun?

When checking, why are red marks displayed when the route seems to be correct?

Why is TopSolid slow when creating 2D machining?

Why can't I generate the ISO code for a single operation in my range?

Why in verification the animation mode is not accessible (or why the stock is not correct)?

Why do I have a cube on the screen when I start the verification?

Why do I get a coarse rendering when I verify?

How to do a wire text on curve in order to mill easily ?

Why is my clamp or tooling not visible in verification ?

Why do I get the message "The finish is not a solid" in the machining tree, when my imported part is indeed a solid ?

How do I get a global stock as close to my part as possible ?

How can I get more information about my operations?

How can I select elements in the creation of the environment ?

Why can’t I find my libraries in my new project in 7.16 ?

Why is my sweeping under my selected face?

Why does my part move when I edit a milling operation?

Why doesn't my environment, which is well defined, move with the part in simulation?

How do I orient my part on my table for an operation?

Why are my operations underlined in the NC operations tree?


How to automatically redistribute parts in the sets of a mold?

Why do I have "Conversion" operations and "Local parts" in my mold or progress document?

How to use the "New version" command in a Split document?

How to recover mold icon bar?

How to deactivate the shapes of the initial positions in TopSolid'Electrode?

How can I automatically assign different parts of an assembled component to different tooling sets?

How to define a Cadmould material?

Why I am unable to graphically select a part from the mold document?

TopSolid'Cam » 2D milling

With side or end milling, why do I have machining passes in areas where there is no material in Z, even if I manage the stock ?

Why doesn't my T-slot milling go to the bottom of my slot in the radial direction?

I am doing a thread milling with an internal thread mill. How can I avoid having complete spiral but only one single turn in my path?

Why my end milling operation doesn’t finish my part when I use integrated contouring?

Why I don’t have any tool path after a calculation on a side milling operation?

How do I force my side milling to start or finish at specific positions?

Why is my chamfer milling inactive ?

Why are the values of the step over grayed out in my sweeping end milling ?

How do I start my machining operations by the side always in the center of my holes ?

Why is my end milling not respecting the plunge point I gave it ?

Why does my end milling not respect exactly the step over that I ask it to and leaves me a little material on the machine ?

How do I force a plunge point in an end mill ?

Why doesn't my end milling extend to my complete stock when facing ?

Why is my side milling partially machining my part ?

Why doesn't my side milling calculate ?

How can I easily and quickly machine through the side cylinders?

Why can't I edit the maximum axial depth of my operation? (Parameter between brackets)

TopSolid'Cam » 3D milling

Why, in the roughing of a part with horizontal faces, my stock to leave is not respected on them?

TopSolid'Cam » 4-axis milling

What is the “Transformation from milling to turning” in 4x axial machining?

TopSolid'Cam » Turning

How do I limit a thread ?

TopSolid'Design » Printing

how to display the printing date of the document?

Why do I get the message "Invalid descriptor" when printing my document?

TopSolid'Design » Translators

When importing a Step file or other via the Spatial interface, where is the log file created?

Why does the import of my IFC file is so long or fails with an SQL error?

Why the Step files generated by TopSolid cannot be imported into other software?


How to recognize the texts?