FAQ Overview
Setup
Does TopSolid run on Mac OS systems?
Where can I find the latest version of the Sentinel driver?
Where can I find the latest version of the floating license manager?
Where can I find the setups of TopSolid (current and former versions)?
Is TopSolid compatible with Windows 11?
Is TopSolid impacted by the LOG4J vulnerability?
How do I migrate my local Pdm server to the new version?
How do I migrate my Pdm server to the new version?
What are the resources used by TopSolid'Update?
Can I install TopSolid'Pdm Server on a virtual machine?
How do I create an automated TopSolid setup?
What hardware configuration is required to use TopSolid?
How do I uninstall a version of TopSolid?
License
What should I do when my licenses have expired or will expire in a few days?
How can I obtain the codes of my TopSolid licenses?
Since which version the driverless dongles (yellow dongles) are supported ?
What are the dynamic modules of TopSolid v6?
Why my dongle is not detected ?
What is the validity period of the trial version?
How can I get the ID of my virtual machine in order to generate the codes for my floating licenses?
How do I get the identifier of my computer in order to generate the codes?
How to take floating licences from the TopSolid shortcut?
TopSolid'Design
Why does TopSolid only create full backups when it should create an incremental backup?
Why the preview of my operations or my view is not visible?
How do I display the mass of my part?
Why do I have the message UNLICENCED in the TopSolid banner?
Why are some shapes or parts missing in my drawing?
Parts are not correctly displayed (dark faces, sparkling)
What is the compatibility between versions 6 and 7?
Why when repeating a component the processes are not repeated?
Can we have various paper sizes in a Drafting document?
How can I change the parameters for the calculation of the stock?
Is there any online lessons on TopSolid?
Why are some parts of my assembly displayed in wireframe rendering?
Why do I get an error when using the Excel Link command?
Why the previews of some dialogues are black?
How to improve the display time for component inclusion commands (extruded bar, pin, etc.)?
How to create my own derivation template document?
Why my custom screw processes and wizards are not found when a screw is included?
TopSolid'Wood
Why do I have files with the .rsc extension?
Why is the "File locked" message displayed in the alpha bar?
How can I use the Wood libraries (Blum, Grass,...) downloaded from TopSolid'Store?
How to set the default value of the status bar's magnetic axes?
What should I do when I get the message "Error in nesting process" when launching TopSolid?
Why do I have aliasing when printing?
How to repeat an element and keep its layer?
Can we choose an Excel sheet in a script?
How to get the part number in the description ?
Why TopSolid doesn't start?
How to disable the updating of indexes when opening a document?
How to change the default increment value while modifying a parameter?
Why does it take so long to create or modify my BOM?
Why does TopSolid display the message "Incorrect element type" when creating an interrupted view?
Why the selection window is not displayed?
Why the MultiConverter doesn't start?
How do I create an incremental parameter?
Why do I have files with .count extension in my libraries?
Why does the font installed in Windows is not displayed in TopSolid?
TopSolid'Cam
Why can't I access the machining operations shown in blue?
How do I select which folder to be used for my ISO programs?
When opening a machining document, why is it that my machinings are invalid during the rerun?
When checking, why are red marks displayed when the route seems to be correct?
Why is TopSolid slow when creating 2D machining?
Why can't I generate the ISO code for a single operation in my range?
Why in verification the animation mode is not accessible (or why the stock is not correct)?
Why do I have a cube on the screen when I start the verification?
Why do I get a coarse rendering when I verify?
How to do a wire text on curve in order to mill easily ?
Why is my clamp or tooling not visible in verification ?
Why do I get the message "The finish is not a solid" in the machining tree, when my imported part is indeed a solid ?
How do I get a global stock as close to my part as possible ?
How can I get more information about my operations?
How can I select elements in the creation of the environment ?
Why can’t I find my libraries in my new project ?
Why is my sweeping under my selected face?
Why does my part move when I edit a milling operation?
Why doesn't my environment, which is well defined, move with the part in simulation?
How do I orient my part on my table for an operation?
Why are my operations underlined in the NC operations tree?
Why is my part missing in verification?
How can we reduce calculation time when using an environment?
How can I hide the stock in a drafting?
What to do if I get the message "The part is not attached to any part holder"?
How can I improve TopSolid's performance?
How to replace a similar part while keeping the machining operations?
How do I generate G-Code for a single operation?
How can I avoid my first paragraph layout from overlapping my title block on page 2 of my workshop document?
What should I do if my tooling doesn't appear completely in verification?
TopSolid'Mold
How to automatically redistribute parts in the sets of a mold?
Why do I have "Conversion" operations and "Local parts" in my mold or progress document?
How to recover mold icon bar?
How can I automatically assign different parts of an assembled component to different tooling sets?
How to define a Cadmould material?
Why I am unable to graphically select a part from the mold or progressive die document?
How to create a mold base from an imported file that can be used in the mold base wizard?
Why can't I find my custom ejector process when I create it?
TopSolid'Split
How to use the "New version" command in a Split document?
TopSolid'Cam » 2D milling
With side or end milling, why do I have machining passes in areas where there is no material in Z, even if I manage the stock ?
Why doesn't my T-slot milling go to the bottom of my slot in the radial direction?
I am doing a thread milling with an internal thread mill. How can I avoid having complete spiral but only one single turn in my path?
Why my end milling operation doesn’t finish my part when I use integrated contouring?
Why I don’t have any tool path after a calculation on a side milling operation?
How do I force my side milling to start or finish at specific positions?
Why is my chamfer milling inactive ?
Why are the values of the step over grayed out in my sweeping end milling ?
How do I start my machining operations by the side always in the center of my holes ?
Why is my end milling not respecting the plunge point I gave it ?
Why does my end milling not respect exactly the step over that I ask it to and leaves me a little material on the machine ?
How do I force a plunge point in an end mill ?
Why doesn't my end milling extend to my complete stock when facing ?
Why is my side milling partially machining my part ?
Why doesn't my side milling calculate ?
How can I easily and quickly machine through the side cylinders?
Why can't I edit the maximum axial depth of my operation? (Parameter between brackets)
Why does my slot milling loops around the center path and goes into my part?
How do I make a rigid tap in my program?
How can we influence the grouping of similar holes?
TopSolid'Cam » 3D milling
Why, in the roughing of a part with horizontal faces, my stock to leave is not respected on them?
How to limit the Z of a constant step-over?
How to machine in spiral machining with a sweeping?
How to limit a side milling?
TopSolid'Cam » 4-axis milling
What is the “Transformation from milling to turning” in 4x axial machining?
How to avoid the unrolling of a rotary axis after an operation?
How to repeat an operation around an axis with the angular value of the following WCS?
TopSolid'Cam » 5-axis milling
How do we keep the lead-in/out when switching from 3-axis to 5-axis finishing cycles?
How to avoid the unrolling of a rotary axis after an operation?
TopSolid'Cam » Turning
How do I limit a thread ?
The stock update for my turning operation does not correspond to my tool
TopSolid'Design » Printing
how to display the printing date of the document?
Why do I get the message "Invalid descriptor" when printing my document?
TopSolid'Design » Translators
When importing a Step file or other via the Spatial interface, where is the log file created?
Why does the import of my IFC file is so long or fails with an SQL error?
Why the Step files generated by TopSolid cannot be imported into other software?
Why do I get the message "Interface failed" when exporting as DSTV?
Why the TopSolid v6 translator is not available?
Why do I have a message "TopSolid'Virtual not found" when exporting a document to TopSolid'Virtual?
TopSolid'Electrode
How to deactivate the shapes of the initial positions in TopSolid'Electrode?
How to create a mirror electrode?
TopSolid'Wood » Printing
How to manage line thickness during printing?
TopSolid'Design » Nesting
How to define a nesting supports in a nesting process?
Why my nesting part doesn't produce a nesting section?
Why are some parts positioned below the support?
How to figure out the quantity of parts to be nested?
TopSolid'Strip
What settings should be applied to strip creation for massively punched parts?
TopSolid'Design » 3Dconnexion
How to use my 3Dconnexion mouse with TopSolid?
How can I increase the rotation speed of entities with a 3DConnexion device?
Why does rotation with my 3Dconnexion SpaceMouse freeze?
TopSolid'Inspection
How to recognize the texts?
Why does the Controller and Analyst applications no longer start after installing patch 7.18 SP6 or greater?
TopSolid'Virtual
How to launchTopSolid'Virtual from TopSolid ?
TopSolid'Virtual » VR
The screen on my Meta headset is black
How do I use my Meta Quest 2 or 3 with TopSolid'Virtual software?
I see a blue grid in my headset
In VR, floor level is not correctly adjusted
How to reconfigure the Guardian in the Meta headset (=movement zone)
In TopSolid'Virtual, the VR mode does not recognize my headset “No headset detected”.
My headset is not recognized by the Meta Quest application
I get motion jerks when using the software in VR
TopSolid'Virtual » Errors at software launch
Error message: Dlls missing when software opens
TopSolid'Virtual does not launch after installation (black screen or software cannot be opened)
Error message at startup: “StackWalk2”
TopSolid'Virtual » Libraries (Materials, projects...)
TopSolid'Virtual does not update my libraries after a patch
Where to download new HDR environments
Transfer your libraries (projects, materials, stickers, HDRs...) to another PC
TopSolid'Virtual » Debugging
How to access user settings (user setting)
How to activate logs?
TopSolid'Virtual » Render
In PathTracing mode, the image does not de-noise
TopSolid'Virtual » Software use
I experience jerks when using the software
Constraints - Impossible to enter a minimum or maximum rotation value
TopSolid'Virtual » How to optimise performance for TopSolid'Virtual » How to optimise performance for TopSolid'Virtual - Checklist
Be sure to have the latest Nvidia Driver installed
Be sure to have the latest Windows update installed
If you are using an Oculus/Meta headset be sure to have the latest Oculus app update installed
TopSolid'Virtual » How to optimise performance for TopSolid'Virtual » How to optimise performance for TopSolid'Virtual - Optimisation
Turn on Game Mode
Switch off Battery boost / Whisper mode (Geforce Experience)
Turn on “planification de processeur graphique à accélération matérielle”
Change power supply options
Set your graphics performance preferences